Privacy Policy
At Neu Lokal, we respect your trust and are committed to protecting your personal information, ensuring a safe and secure experience for all our guests.
At NeuLokal, we value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and disclose information when you visit our website www.neulokal.com, or interact with us online.
Information We Collect
- Contact information (name, email, phone number) when you make a reservation or submit a contact form
- Device information (IP address, browser type, operating system) when you visit our website
- Analytics data (pages visited, time spent on site, referral sources) to improve our website and services
How We Use Your Information
- Respond to your inquiries and provide customer service
- Process and confirm your reservations
- Send newsletters and promotional emails (if you’ve opted-in)
- Improve our website and services through analytics and feedback
- Comply with legal obligations and protect our rights and interests
Information Sharing
- We do not sell or rent your personal information to third parties
- We may share your information with trusted partners and service providers (e.g. email marketing platforms, reservation systems) who adhere to our privacy standards
- We may disclose your information in response to legal requests or to protect our rights and interests
Data Security
- We use WordPress and its security features to protect our website and data
- We implement appropriate technical and organizational measures to ensure data security and integrity
- We limit access to personal information to authorized personnel only
Your Rights
- You have the right to access, correct, or delete your personal information
- You have the right to object to or opt-out of marketing communications
- You have the right to lodge a complaint with a supervisory authority if you believe your privacy rights have been violated
Changes to This Policy
- We may update this privacy policy from time to time
- We will notify you of significant changes by email or on our website
Contact Us
If you have questions or concerns about our privacy policy, please contact us at info@neulokal.com or through our website’s contact form.
By using our website and services, you acknowledge that you have read, understand, and agree to be bound by this privacy policy.